We value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-20 business days from the date that it is placed. We Take around 3-5 days hand making each pair of shoes, thank you for your business!
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States, Canada||7-20 Business days|
|Australia, New Zealand||10-22 Business days|
|Rest of world (Europe, Asia)||10-25 Business days|
*This doesn’t include our 2-4 business days processing time to prepare your order for dispatch.
DO YOU PROVIDE TRACKING INFORMATION?
As soon as your order has been processed, an email will be sent with shipping confirmation and a tracking code.
HOW DO YOU SHIP PACKAGES?
Packages will be packed & shipped from our partnered shipping centers from around the world. All packages sent will be tracked & packaged safely.
WHAT ABOUT CUSTOMS?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country (very rarely this happens).
IF YOU HAVE ANY OTHER QUESTIONS, PLEASE CONTACT US AT KAISERWRIST@GMAIL.COM AND WE WILL DO OUR BEST TO HELP YOU OUT.